Client Challenges

• Because Applied Biosystems had fully outsourced new development and support they had limited visibility to the quality of their code and technical documentation
• Wanted capability to monitor ongoing quality and cost of output from 3rd party provider

How Pierce Washington Helped

• Conducted a detailed technical audit of the delivered code and documentation from outsourced provider
• Developed a prioritized list of potential solution improvements
• Developed proposed staffing requirements to evaluate cost of continuing with 3rd party provider vs. bringing development and support back in house

Results

• Applied Biosystems now has the tools and processes to ensure on-going code and documentation quality
• Applied Biosystems now has a technical roadmap that ensures best practices